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Frequently Asked Questions

Are socks required?

Yes, socks are mandatory. They will also be available to buy at the venue for a fee.

Are adults allowed in the play area?

One adult is allowed inside the play area per child.

How will I get booking confirmation?

After your payment, you will receive booking confirmation over an email as well as a WhatsApp msg - similar to BookMyShow. You can show any of these to gain entry at the venue.

What is your cancellation and refund policy?

Yes. You can cancel your booking before the booked date, and we will process a 100% refund. To request a cancellation, please WhatsApp us at 9354346834.

Please note that backdated bookings cannot be cancelled or refunded.

Can I reschedule my booking?

Yes, you can reschedule your booking any number of times. Please drop us a message over WhatsApp at 9354346834 for the same.

Is there any age restriction?

Children of all ages are welcome; however, some play areas and trampolines may have age restrictions. We recommend checking the details of the specific play areas and trampolines on our website.

Can I bring my own food or beverage?

Outside food and drinks are not allowed, but all the trampoline park and Playareas have a café on-site offering snacks, beverages, and meals. If you have specific dietary restrictions, please inform staff at cafe.

Is there an on-site first aid kit or staff available for emergencies?

Yes, we have trained staff and first aid kits available for any emergencies. Our staff is trained in basic first aid and can assist in case of minor injuries.

Can Parents accompany child for free?

For trampoline parks, parents can sit in the cafe area free of cost while kids enter and enjoy in the jumping area.

Near Surat

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